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The new service is called AT&T Business Internet Mail (BIM).

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ADSL and Single IP IDSL Customers can order up to 5 free attglobal.net mailboxes. ADSL and SingleIP IDSLcustomers need to call 1-877-XDSL-ATT to activate their email service or order additional attglobal.net mailboxes.

SDSL and Multiple IP IDSL Customers can order up to 10 free attglobal.net mailboxes. These 10 free attglobal.net mailboxes cannot be used in conjunction with a domain name. SDSL and Multiple IP IDSL customers requesting email service that includes an existing domain name will be charged $5.00 per month for each mailbox, $25.00 for DNS installation, and $15.00 per month for DNS support. AT&T will provision mail for one existing vanity domain name for each SDSL and Multiple IP IDSL circuit. Also available to SDSL and Multiple IP IDSL customers: one new domain name will be administered by AT&T. DNS charges are $25.00 for installation and $15.00 per month for DNS support. Customers are responsible for charges incurred for domain name registration.

AT&T DSL Internet Service customers can order additional mailboxes and have their email questions answered by calling DSL Care at 1-877-XDSL-ATT.

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AT&T Business Internet Mail (BIM) is a new offering. It is a POP3/SMTP Mailbox service consisting of the following features:

• 12 MB Mailbox POP3/SMTP
• Client support WebMail client support
• Read/view/delete messages
• Compose/reply/forward/send messages
• Attach files Change mail ID Alias (1 alias per mailbox)
• Create/update mail passwords
• Create/view/update/delete Personal Address Book Entries (PAB)
• Address messages using PAB
• Support for up to 500 PAB entries per mailbox
• Support for 50 personal distribution lists per mailbox
• Network Access-ID/Password e-mail authentication Security (SSL)
• Support for Folders

* SMTP Relay or Server based SMTP is not available.

* Network Based News Services are not available Alias mail ID (1 alias per mailbox) An alias ID allows the end-user to create a new address for themselves that points back to your original e-mail address. For example, end-users can streamline communications by setting up an alias address (i.e., sales@companyname.com) that distributes all incoming messages received to a specific email address. This allows end-users to give a single point of contact that never has to change—even if employees do. The email alias ID can be between 3 and 32 characters in length. Network Access-ID/Password e-mail authentication Identification and authentication of both the POP3 and SMTP servers will be done with the AT&T Network Services registration database.

All connections to the POP3 and SMTP servers will be authenticated before access is allowed. This database ensures that only registered users will have access to the POP3 and SMTP servers, and that passwords are verified. Service Level spam filtration is offered to the customer using "Bright Mail" spam Filtration technology. Each mail user is given the option to activate or not activate "Bright Mail". If activated, the service will intercept any mail it recognizes as spam. Instead of depositing it into the users inbox, the Bright Mail agent will place the mail into an alternate mail folder (the graymail folder), which can be periodically reviewed by the user using a web browser. Alternatively, the user can elect to have incoming mail, which is detected as spam to be automatically deleted.

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Business Internet Mail is an access independent POP3/Webmail offering. BIM is for business customers only. Unlike the IP Mail Platform, BIM customers are able to access their POP3 Mailbox and send SMTP from any Internet access including AT&T's DSL or MIS connectivity. BIM customers must configure their SMTP client to use SMTP-Authorization.

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Yes. Customers can forward e-mail messages to a different mailbox.

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WorldNet Consumer accounts

If a customer is on WorldNet consumer - their e-mail address ends with the domain of att.net (some small businesses utilize this service). No changes to that domain can be made, since it would affect every other customer on domain. If the customer wants to upgrade to DSL with Business Internet mail, they must request a new mailbox on the DSL Business Internet Mail service. This will result in a changed domain name, which by default will change the user's mail ID.

AT&T Business Dial Customers

If the customer has their own domain name or a domain name that ends in attglobal.net, they can retain their email address.

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The AT&T Business Internet Mail servers are accessible from the Internet. Users can send and receive mail using any web browser or any POP3 compliant mail client such as Microsoft Outlook, Outlook Express and Netscape Messenger, which supports authenticated SMTP. Users can get to their mail from anywhere in the world using their mail ID and password.

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It is not AT&T's responsibility to resolve premise mail server or 3rd party mail service issues. Mail service provided to DSL customers is POP3 Mailbox service only on AT&T's mail servers. DSL does not provide an SMTP Relay service to the Internet. If customers have questions about the continued use of their existing mail service and email addresses with Internet connectivity using AT&T DSL service, they should direct their questions to their current mail service provider or administrator. Specifically they should insure that they would be able to connect, send and receive mail from their current mail servers using an AT&T DSL connection.

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The file attachment capacity is 10 Megabytes.

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If an existing customer wishes to get the enhancement for expanded mailboxes, they should contact their AE to inquire about a separate corporate BIM account.

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The default domain name is attglobal.net.